Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?
With training, the role is a dual role split into providing both administration and customer service to existing customers regarding their Mortgage, Investment and/or Savings Accounts. These are not your usual "automated roles" and are mix of both administration and customer services, where you will be involved in:
- Providing information on products and services offered to existing customers.
- Taking calls from customers and dealing with all levels of enquiries in a clear and concise manner to ensure customer satisfaction
- With training, undertaking general day to day administration duties encompassing all aspects of Mortgage Accounts procedures
- Prepare and issue standard or dictated letter responses to savings customers
Possessing proven communication and organisational skills, the client is seeking experience gained within a customer service and/or administrative environments, coupled with being organised, articulate and with a willingness to learn.
These are genuine career opportunities and you do not need experience in the financial services sector as full product and ongoing training is provided.
Offering an excellent remuneration and benefits package that includes an annualbonus, pension, paid overtime, generous holiday entitlement, hybrid working (after probationary period), free parking, professional study sponsorship and various social events throughout the year, further information is available on application.