Location: Northampton
Salary: Up to £45,000 - Hybrid working
We are currently seeking an IT Systems Engineer for a forward-thinking technology company specialising in robust IT solutions that empower businesses to operate efficiently and securely.
Role Overview:
As an IT Systems Engineer, you will manage and support the infrastructure, from installing and upgrading critical system components to maintaining security protocols. This role requires a highly analytical, self-sufficient IT professional with deep expertise in systems administration, network security and troubleshooting. You will work closely with cross-functional teams to design and implement efficient solutions, provide technical support and continuously improve our IT environment.
Key Responsibilities:
- Install, upgrade and manage essential infrastructure, including networks, servers, operating systems and storage systems.
- Administer data and network security, including managing system firewalls (excluding core network), antivirus, group policy and email security.
- Support staff and end-users by resolving technical issues, ensuring effective communication and handling escalated support tickets.
- Guide project design and execution with teams, ensuring alignment with architecture specifications and standards.
- Conduct regular system upgrades, patching and maintenance to keep infrastructure aligned with industry standards.
- Implement and uphold IT security standards and policies to protect the organisation's data.
- Develop functional specifications, provide technical training and support onboarding for new employees.
- Maintain comprehensive IT service documentation and oversee system upgrades.
- Stay informed of emerging technology trends and continuously suggest improvements to enhance efficiency and security.
Essential skills
- 5+ years of IT experience, with a strong background in infrastructure management.
- Proficiency with Azure, Microsoft 365, InTune and related services.
- Advanced knowledge of Windows (2016 onwards) and Linux servers (RHEL, Ubuntu, CentOS).
- Expertise in Hyper-V and clustered environments.
- Solid understanding of system security, data protection and troubleshooting protocols.
- Experience managing monthly patching in a Windows or Linux environment using Azure ARC.
- Excellent communication skills with the ability to explain technical concepts to diverse audiences.
- Strong problem-solving and critical-thinking abilities, with a proactive approach to IT challenges.
Desirable Skills
- Familiarity with ITIL standards and experience working within SLA agreements.
- Knowledge of wireless networks, Apple Business Manager, Datto products, and devices from Juniper, Cisco and Draytek.
- Experience with Zabbix monitoring and 3CX VoIP systems.
If you're a skilled IT professional with a passion for infrastructure, security and problem-solving, we would love to hear from you.