About us
Our client is an international speciality insurer and reinsurer with offices in London, Bermuda, Luxembourg and Guernsey. They have brought together some of the best, brightest and most experienced re/insurance people to create an organisation built around the needs of their clients, not themselves. They are focused on creating a positive environment where all learn, grow, have fun and do great work with people they like, trust and respect. They live our values in every facet of the business.
The role
Are you ready to take your career to the next level? We are seeking a dynamic Senior Claims Adjuster to become a key player in our renowned Property team in the heart of London. In this role, you'll handle both open market and delegated US claims, working with a team that leads the industry. If you thrive in a fast-paced environment and are passionate about claims management, this is the perfect opportunity for you to make a real impact and grow with a market leader!
Key accountabilities
- Claims management from first notification of loss to final settlement including coverage analysis; investigation; evaluation; reserving and resolution in accordance with established guidelines, service standards and regulations
- Actively managing claims to achieve the best indemnity outcomes
- Review claims movements and be advisory to the business with regard to potential exposures
- Take responsibility for data gathering and sharing industry or event knowledge with relevant colleagues
- Contribute to the attraction and retention of business through service excellence
- Ensure great loss outcomes and reserve accuracy through direct intervention on large loss events where required, and identification of loss trends which may impact ranking, reserves or risk selection
- Build and sustain relationships with insurance underwriters, brokers and clients and work collaboratively together in addition to liaison with actuaries and data teams internally on loss related matters.
- Understand our purpose enables us to deliver the best claims service experience to clients and also meet all regulatory requirements
Skills & experience
- Robust property claims experience within a fast-paced environment and focus on service excellence
- Articulate and well-rounded communicator at all levels of seniority
- Excellent negotiation and diplomacy skills
- A high degree of problem-solving capability
- Detail orientated with analytical mindset