Travel Insurance Agent (Part time / Full Time Available)
Location: St Neots
Contract: Permanent, Part time
Salary £11.44 per hour
As part of our friendly, professional, and dynamic team, your primary role will be to provide travel insurance quotes and policy amendments across our different schemes. You'll do this through inbound telephone calls, taking the time to understand the customers' requirements so that they are provided with suitable cover for their holiday/trip abroad. There is no cold-calling or face-to-face customer contact. Activities are exclusively computer and telephone based.
We have both part time & Full time hours available for this role. Please specify with your application which you wish you apply for.
Part time: 20 hours per week, to work on a rota basis between the hours of 8.45am - 7.15pm, Monday to Friday
Full time: 37.5 hours per week, to work on a rota basis between the hours of 8.45am - 7.15pm, Monday to Friday
Although not presently required, in the future you may asked to work on Saturdays.
Location: The roles are based in the town centre of St Neots, Cambridgeshire. Our 1st floor office does not currently have a lift and is accessible by stairs only.
Training: Comprehensive induction and ongoing training will be provided.
Benefits:
- Starting salary of £22,308 per annum (pro rata for part time) with a salary review upon completion of probationary period.
- Workplace pension
- Life assurance scheme
- Training opportunities
- Community volunteering program
What we are looking for from the candidate:
- Excellent customer service skills, with an eye for the details
- Ability to act with care and sensitivity towards vulnerable customers
- Adaptability within a fast-paced environment.
- A team player with a positive, can-do attitude, willing to suggest improvements
- High level of communication skills (verbal and written) and the ability to absorb and retain knowledge
- Computer literacy – we use Microsoft Office as well as bespoke software
- Professionalism and pride in the company and its products
We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination due to gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity.
If you are interested, please apply with your CV with a cover letter and specify whether you are applying for the Full or Part time role.
Interviews will take place week commencing 14th October 2024.
Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service, and we strive to help people get the cover they need so they can enjoy their holiday.
We are expanding our team of Travel Insurance Agents. Our products: Freedom Insurance, One Tree Travel, OK To Travel, and It's So Easy are tailored to meet diverse needs, including coverage for individuals with pre-existing medical conditions, those already abroad, and one-way travellers, among others.
Closing date: 24-10-2024
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