£24K/yr to £24K/yr
Leeds, England
Permanent, Variable

Legal Support Assistant ( Policy Checker )

Posted by Horwich Farrelly.

ABOUT THE ROLE

At Horwich Farrelly we do things differently. We recognise the value of our employees and understand that they set us apart from our competitors. So, if you want to experience what life is like within an extremely interesting and fast paced Insurance Disease Department based in Leeds then look no further!.

The Team

Our Disease team is filled with legal professionals working in an engaging and friendly environment. Our people pride themselves on making an impact through providing an excellent, results and solutions focussed service to our clients.

There is a great team ethos and we encourage our people to be involved in various team and firm wide initiatives centred on personal development and wellbeing, not just the work we do. For instance, there are opportunities to be part of the engagement committee, attend client events and participate in charity and volunteering opportunities.

What do I need?

You will ideally have at prior experience in a similar role however, we are keen to hear from individuals who may not have worked in similar role before but demonstrate a keen eye for detail and great time management, as full training will be provided.

You will have the ability to follow internal processes, meticulous to detail, time management skills, positive to change and see things through to a conclusion. It's essential that you're a good communicator as you will be expected to make calls both internally and externally to gather further information essential to the enquiry.

What will you be doing?

Working as part of a small triage team on behalf of a key Employers Liability Insurer client managing a new claims mailbox (referred to as FNOL and 'first notification of loss') which receives legacy occupational disease claims such as noise induced hearing loss, vibration white finger, asbestos injuries, respiratory conditions and work-related cancers.

The role primarily involves dealing with noise induced hearing loss and vibration white finger enquiries however, it is essential to be able to identify the other injury types and refer those on to more senior members of the team.

The role involves assessing the details provided and whether the insurer client will have any interest in the claim by interrogating policy records systems, the allegations provided, the injury type and information on the corporate history through external web-based sources.

The new claims mailbox also receives correspondence on existing claims which are already set up in the system and you will need to identify the handler and pass correspondence on.

If the insurer client does have an interest in the claim, then the role requires following agreed internal processes and a degree of admin work to set up a claim on the insurer client's systems and send out correspondence to confirm that.

If the insurer client doesn't have any interest in the claim, then you will need to confirm that in writing setting out clearly the reasons and an explanation why.

The role also involves handling a portfolio of your own claims on the insurer client's claims system including processing payments where accuracy to detail and figures is key, considering updates from the claim coordinator, reading litigation documentation and updating the insurer client's claim system.

What's in it for you?

This is a real chance for you to shine and progress in a successful career in insurance law . We have a strong reputation for developing and nurturing employees and there are many opportunities for progression for you to have a rewarding and prosperous career at HF.

We are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code - you can be yourself at work! We offer 3 days per week in the office hybrid working and flexible working hours for all.

We continue to place a firm emphasis on investing in our people and promoting internally, from paying for professional subscriptions to offering learning and development grants for further study, we are always looking to invest and grow our people.

We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you will have access to as part of our team:

  • 25 days' annual leave (in addition to Scottish public holidays), increasing to 30 days with service
  • Private healthcare provision
  • Company pension scheme
  • Enhanced parental leave
  • Cycle to Work scheme
  • Life insurance and income protection
  • Employee Assistance Programme & Digital GP service
  • Season ticket loans
  • Professional subscriptions paid
  • Flu vouchers
  • Bonus scheme
  • Perks at work scheme package

About the company

Horwich Farrelly is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor, casualty, aviation, recoveries, costs and credit hire. Horwich Farrelly has recently expanded into the provision of commercial legal services and litigation, providing solutions to a wide range of corporate and SME clients.

Sounds great! What next?

If you are ready to apply, the button is below.

If HF feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include an initial call with one of our team - followed by a virtual interview.

As an equal opportunities' employer, we're passionate about inclusive hiring approaches.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.

To apply

Please follow the links below