Summary
We are seeking a technical team manager/ Team lead to undertake the role of Network Manager within a well established and growing MSP. You will be responsible for overseeing networking and security principles within the business, acting as an escalation point for the team, lead the NOC team, and lead on technical decision making.
Responsibilities:
- Lead, mentor, and inspire a team of third-line network engineers, fostering a collaborative, accountable, and continuously improving environment.
- Provide guidance and support to team members, promoting their professional growth and ensuring adherence to best practices and industry standards.
- Conduct regular performance reviews, establish clear objectives, and identify opportunities for skill development or training.
- Oversee and improve reporting and workload monitoring using the organisation's IT service management platform.
Requirements:
- CCNP as minimum
- Strong experience with reporting, preferably within platforms like ServiceNow.
- Solid understanding of network security principles and best practices, including firewalls, VPNs, and intrusion detection/prevention systems.
- Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Proven leadership and team management skills, with the ability to motivate and effectively develop technical teams.
- In-depth knowledge of networking protocols, technologies, and architectures (e.g., TCP/IP, VLANs, STP, BGP, OSPF).
- Hands-on experience with network equipment from vendors such as Cisco, Juniper, Fortinet, and Palo Alto Networks.
- Excellent communication skills, capable of conveying complex technical concepts to non-technical stakeholders.
- Strong problem-solving and decision-making abilities, focused on driving results and continuous improvement.
Benefits
- Working at the forefront of technology you will gain hands on experience with the leading technologies
- Freedom to manage your own time and workload
- Flexible Working
- Options to obtain technical courses and certifications
- Vitality Health-cover