Customer Service Administrator
Watford
£27,000 - £30,000
We are delighted to be on the lookout for a new Customer Service Administrator, to join one of our brilliant clients based in Watford!
They are a lovely company who truly value and support their staff. They are looking for someone who has strong admin and customer service experience!
This opportunity would be great for someone who is able to handle tricky situations, take on a new challenge and work in a fast paced environment!
Customer Service Administrator Duties:
- Offering support to the team
- Answering incoming calls
- Scheduling engineers
- Escalating any customer complaints
- Logging incoming calls
- Monitoring engineers' attendance
- Attending team meetings
- Providing helpdesk covers for holidays and sickness
Customer Service Administrator Benefits:
- Free onsite parking
- Annual leave which increases with service
- Team events