PROGRAMME MANAGER
Omni-channel Customer Experience
- £475-£500 pd
- Inside IR35
- 6 months (rolling)
- 3 days on-site, London Z1
- E2E Customer Experience
I am working on a project with one of the most renowned tech innovators and consumer goods companies on the planet. I have just met with one of the organisations global leaders, who leads a team that own the omni-channel retail experience.
We are looking for a Programme Manager to join the team and take lead on the 'order to pick up' experience being rolled-out to new global locations.
Key experience and traits:
- Omni-channel retail experience
- E2E Customer Experience
- Business Process Modelling
- Service Design experience beneficial
- Large-scale complex ecosystems
- Global stakeholder engagement and liaison
- Retail, Hospitality or something similar
Competencies:
- Drive results
- KPIs, OKRs
- Engaging communicator, presentation skills.
- Can sell, pitch an idea or strategy.
- Vision and purpose. Tell a compelling story.
- Customer focussed.
Get in touch to find out more and apply:
PROGRAMME MANAGER
Omni-channel Customer Experience
- £475-£500 pd
- Inside IR35
- 6 months (rolling)
- 3 days on-site, London Z1
- E2E Customer Experience