About the Role
We are looking for a Basket Sales Advisor with fantastic customer service skills, combined with phone and sales experience, to call customers and close deals.
Are customers having issues checking out? Provide assistance. Are they unsure if they can get the product cheaper? Provide assurance. The Basket Sales Advisor closes the sale by offering genuine advice and knowledge, earning a nice commission for doing so.
Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of.
You will receive training on our products, and we will also provide ongoing sales support training to help you progress to the top of your game. Our training is designed to maximize your confidence, increase your abilities, and help you be happy with your achievements every day.
The sales department has a great sense of fun and loves to celebrate success. The focus is on hitting goals, and we celebrate those goals when they are achieved. We have experienced, supportive, and friendly team members on hand to help you learn, and in time, you will grow into a more senior employee. We invest in our people, and as the team grows, more career opportunities become available each year.
This vacancy is based on site at our Crewe HQ.
Job Opportunity
Main Duties and Responsibilities:
- Outbound sales calling
- Promotion of own brand products
- Meet and exceed individual targets
- Advise on customer queries and recommend suitable products
- Build relationships with customers
- Accurately maintain the database
Essential Skills
Skills Required:
- Experience of one year or more in an outbound telesales role
- Naturally positive communicator, a real people person!
- Problem solver with a helpful nature
- Able to multitask
- Confident and enthusiastic with a friendly disposition
- Team player
- Positive 'can-do' attitude
- Attention to detail and high levels of accuracy
- Competent with Excel
- IT literate
- Ability to actively listen, influence, and negotiate with customers
About Company
Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies.
Based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers. These high-quality printer consumables are either newly released original products or ink and toner cartridges which are compatible with an original product.
We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low cost alternative for our business and domestic customers alike.
Cartridge People is the number one retailer of compatible printer cartridges with over 1,000,000 sold every year. We pride ourselves on our award-winning customer service and top quality Own Brand ink and toner cartridges that have helped businesses and households all over the UK cut down on their printing costs.
123-3D.co.uk are the UK-based specialist 3D printing experts, offering the biggest range of 3D printers, filaments and accessories in the UK at the best prices, guaranteed!
DE&I
H2e Commerce was formed with the principles of humanity and equality and these values are at the very heart of what we do and how we do it. We focus on creating an environment that values and respects everyone and a workplace that nurtures, supports and empowers employees to fulfil their full potential. Only with a diverse and inclusive team that feels a sense of belonging will we achieve our vision to be the best in our market by continuously delighting our customers.
Benefits
- Competitive salary with annual salary reviews
- 28 days annual leave with an additional day of leave for each full year spent with the company, up to 33 days per year
- Genuine potential for career progression and training with clear development objectives and support
- Death in service insurance at 3 x annual salary
- Pension
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discounted Gym Memberships
- Staff discount on products
- Staff recognition scheme
- Staff referral scheme with cash rewards
- GP access and mental health counselling support
- Yearly flu vaccinations
- Specsavers vision/ eye care
- Free parking with easy access to rail and bus routes
- Fun and exciting social and team building events
- An intelligent, good humored and modern thinking workforce