Administrator
- Location: Rochdale Council
- Job Type: Full-time, Contract (3 months)
- Pay Rate: £12.85 per hour (paye)
Rochdale Council are looking for a dedicated Administrator to join our Environmental Management Service team. This role involves handling complaints and requests efficiently and effectively, providing a wide range of business and technical support functions. If you have a knack for administration and a passion for environmental management, we encourage you to apply.
Day-to-day of the role:
- Serve as the main customer contact at Green Lane Reception, both in person and by telephone.
- Undertake various business and technical support functions including data input and retrieval, managing environmental management records (both electronic and paper), and processing incoming and outgoing mail.
- Assist in the procurement of goods and services, including ordering stationery and maintaining data quality for all environmental management records.
- Prepare and collate information, including preparing incoming payments for central banking and taking payments.
- Assist with the collection of data for Service Key Performance Indicators and log customer/member queries.
- Provide technical assistance, information, and guidance on issues relating to the service.
- Use ICT systems such as Word for typing letters and Excel for spreadsheets to complete duties.
- Prepare routine correspondence and keep up-to-date information about the service.
- Monitor levels of office consumables, process orders and invoices, and ensure invoices are paid within the Council's target.
- Assist in the reconciliation of cash income and prepare for banking, maintaining records of cash and cheques received.
Required Skills & Qualifications:
- Proven experience in an administrative role, preferably within an environmental or public sector setting.
- Strong communication and customer service skills.
- Proficiency in using ICT systems, including Word, Excel, and database management.
- Ability to handle multiple tasks efficiently and effectively.
- Experience in handling complaints and managing customer queries.
Benefits:
To apply for the Administrator position, please send your cv to