Just Recruitment is delighted to be supporting a growing organisation based on the outskirts of Halstead, they actively seeking an experienced and motivated Customer Account Administrator to join their dynamic team.
Main Responsibilities:
Assisting with the onboarding of our new clients, working closely with the Management team
Assisting the Senior Customer Account Manager with client account health on the internal systems
Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clients
Supporting the Management team manage our client expectations of our capabilities, including actual and potential service achievement
Supporting our managers to build and maintain the client relationship
Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Person Specification:
Previous experience working in an office or customer-service based role is a must
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and Outlook
Free parking
this role is being offered on a part time basis and can offer 3/4 full days or school hours x 5 days a week.
Please note that this role is office based and you will need to have flexibility during colleagues holiday periods to cover them as needed and therefore work extra hours if required.
- ** Due to the company location you will need to have access to your own transport ***