Job Advert: Customer Account Executive
Location: Southeast – Hertfordshire
Working Hours: Full time Monday to Friday
Salary: £32,000
Benefits:
- 25 days holiday plus 8 Bank Holidays
- Employee welfare program
- Workplace pension
- Excellent training and personal development
Job Description: Our client seeks an experienced, proactive Customer Account Executive with a strong background in the manufacturing/engineering sector with knowledge of SAP to join the team. The successful candidate will be responsible for managing customer accounts, ensuring high levels of customer satisfaction, and driving business growth through the delivery of customer orders.
Key Responsibilities:
- Managing and nurturing new and existing customer relationships
- Handling customer inquiries and resolving issues promptly
- Utilising SAP for order processing, inventory management, and reporting
- Extensive use of MS Office (Word, Outlook and Excel)
- Collaborating with internal materials, manufacturing, and purchasing teams to ensure customer needs are met
- Liaison with supply chain and external contacts
- Identifying opportunities for account growth and new business through existing customer relationships
Requirements:
- Previous experience in the manufacturing sector
- Proficiency in SAP and/or ERP/MRP systems
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
This is a busy and challenging role, one which is best suited to a candidate with a minimum of 3 years of previous, relevant experience. Unfortunately, this client does not offer employment sponsorship.
INDPERM