We have an exciting position available for a Facilities Team Leader to join our clients Facilities and Environmental Team.
As a Facilities Team Leader you will report to the Facilities and Environmental Manager. The role will entail you leading the day-to-day operations of a team of Caretakers and Facilities Coordinators to deliver effective and efficient services and associated works, across the full range of Facilities on all owned and managed properties. You will support the development of a robust monitoring regime to ensure that service delivery standards are achieved and maintained. You will manage your team in contributing to the security, safety, environmental cleanliness, and well-being of customers in their homes and neighbourhoods. You will embed a culture that is high performing ensuring quality and a focus on delivering excellent services on time and in accordance with published customer service standards.
What we require?
Essential
- A Full UK Driving Licence required.
- Holds the IOSH Managing Safely Certificate (or equivalent)
- Facilities Management qualification (or equivalent]
- Proven track record of successful partnership working with both internal and external stakeholders.
- Experience of managing and leading a property maintenance services.
- Operational experience including people, contractors, and projects.
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service and care
- Experience of carrying out or supporting teams using safe systems of work and compliance with health and safety risk assessments..
- Previous experience in a similar role.
- Working knowledge of legislation relating to H&S and Fire Safety in buildings
- Excellent communication skills – written and verbal.
- The ability to follow procedures and provide performance data of operations.
Desirable:
- NEBOSH qualification
- ROSPA Fire Door Inspection qualification [or equivalent]
- Water Jetting Approved Health and Safety Awareness qualification.
- BICS [British Institute of Cleaning Science]
The client are passionate about providing good quality homes, great services and real opportunities for customers and communities. They are more than just a landlord - they invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.