Credit Controller
- Job Type: Full-time permanent - Mon -Fri 9-5.30pm ( flexible on start and finish times)
- Probation period 3 months ( WFH hybrid model 3 days in teh office and 2 days from home)
- Salary: £30-33k
We are looking for an experienced Credit Controller to join our finance team. The successful candidate will be responsible for chasing overdue accounts for a ledger of approximately 500 accounts and managing debt collection of around £1.5 million a month. This role requires establishing strong relationships both internally and externally to ensure effective debt collection and to provide excellent customer service.
Day to Day of the role:
- Contribute to the company's Health & Safety, Food Safety, and Socio-Environmental/Energy values.
- Comply with all regulatory and legal requirements within the business.
- Achieve all KPIs and annual goals set, including objectives.
- Chase all overdue accounts and monitor payment patterns to minimise potential bad debt and maximise cash collection.
- Respond to all customer email and telephone enquiries/queries.
- Liaise with sales/customer services and purchase ledger to resolve stock and pricing issues.
- Negotiate payment plans and restrict supply of goods when necessary.
- General Sales Ledger Accounts Administration, including responding to copy requests, updating account contacts, checking customer credit ratings, applying credit terms, and updating customer invoice portal platforms.
Required Skills & Qualifications:
- Proficiency in Microsoft tools, especially Outlook and Excel.
- GCSE pass in Math and English language.
- AAT or equivalent working experience.
- Knowledge of filing systems and proficiency in the English language.
- Direct experience as a Credit Controller with a solid finance background.
- Experience with EDI (portals) for invoice processing.
- Good numeracy skills and the ability to work accurately in a busy environment.
- An analytical mind with the ability to work well under pressure and multitask.
- Exceptional attention to detail, highly organised, and a ‘completer-finisher'.
- A flexible team player with proactive work ethic.
- Excellent communication skills, both written and verbal.
- A confident self-starter with a positive, enthusiastic ‘can do' attitude.
- Customer-focused, reliable, conscientious, and dedicated.
Benefits:
- 25 days annual holiday plus 8 public holidays per annum (5 of which you are able to use flexibly)
- Auto-Enrolment Pension, plus an enhanced pension option
- Discretionary annual bonus scheme
- Life assurance
- Cycle to work scheme
- Employee benefits portal with retail discounts, GP service and financial support tools
- Volunteer days
- Programme of social and team events
- Free parking on site
- Up to 40% discount on Company products
- Long service awards
- Subsidised Canteen
- 40 hrs/wk i.e. 9am-5.30pm Mon-Fri (start and finish times flexible) with a 3 day/week office; 2 day/week WFH hybrid working model.
- Probationary period 3 months
- Annual salary review (our ‘movers and shakers' are always rewarded)
- 10% KPI related bonus based around challenging but achievable tasks related to the role
To apply for the Credit Controller position, please contact Vinny Basra at the Staines Accountancy office