Housing Officer
Housing association – Southend
£24,500-38,000 per year depending on experience plus £3500.00 area allowance.
Permanent
Driving licence/own car required
This role involves working to provide direct support and management to the Service Users. The role requires the Housing Officer to manage own caseload and follow procedures in order meet Key Performance Objectives. The role also involves inspection and management of properties and Hotels used by Service Users (SUs).
- This role involves working from home with daily travel to the Initial accommodation sites to provide direct support and management to the Service Users.
- The role involves some out of hours and on call hours which could include weekends and public holidays, to enable us to provide full coverage as we operate 7 days a week 365 days a year.
- Manage a caseload of Service Users within the current Initial Accommodation estate.
- Complete regular welfare checks of the SU's and Initial Accommodation sites.
- Sign-post as necessary to doctors, shops, support agencies, etc.
- Conduct regular visits and report any incidents, SU issues, absconders, across the Initial Accommodation estate.
- Effect appropriate maintenance of Initial Accommodation properties and Hotels.
- Conduct monthly inspections and report defects as required.
- Ensure all items within property are replaced /repaired as required in line with inventory procedure.
- Work closely with your line manager and team members.
- Collaborate with others, attending meetings as required.
- 24-hour availability during any significant emergency
To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.