Key Responsibilities
- Organising and undertaking Site Visits
- Fault Finding and Repair of Planer Equipment
- Surveying and Installation for Planer Systems
- Product Training for Customers/Distributors
- Routine Maintenance and Calibration of Planer product.
- Responding to Customer Calls/Emails
- Product Training for Customers/Distributors in house and on site.
- Maintain all documentation relating to the Sales and Service activities, both computerised and otherwise.
Skills and Experience
- Engineering/Technical Background
- Experience of Fault Finding using reasoning and diagnostic skills
- Ideally experience of supporting Medical Devices (desirable)
- An understanding of IT infrastructure
- Strong Customer focus
- Excellent Spoken and Written English
- Full Clean UK/EU Driving Licence
- Based in the South-East area or willing to travel
- Flexible working location and hours