Credit Hire Validation Specialist
Are you ready to take your career to the next level? Join our dynamic team of credit hire validation specialists and dive into the world of complex and technical investigations. As a File Handler, you'll be at the forefront of investigating credit hire claims, working on cases valued up to £25,000. This is your chance to be part of an incredible team and gain invaluable experience in successfully repudiating claims.
Why Join Us? Discover Our Amazing Benefits!
Generous Holiday Allowance
- 25 days of holiday per year, increasing with service. Buy or sell up to 3 days.
Comprehensive Health Coverage
- Family Cover Private Medical Insurance (Bupa), with an option to upgrade to family cover.
- Simply Health Care Cash Plan for additional support.
Financial Security
- Death in Service and Critical Illness Cover.
- PHI/Income Protection.
- Pension Contribution: 5% employee, 3% employer.
Lifestyle Perks
- Cycle to Work Scheme.
- Tech Scheme.
- Season Ticket Loan.
- Car Parking Scheme.
- Gym Flex.
Key Responsibilities:
- Conduct thorough investigations on flagged credit hire claims.
- Utilize your initiative to plan and prioritize workloads effectively.
- Communicate clearly and negotiate confidently over the phone.
- Follow established work processes and strategies.
- Apply sensitivity and tact when required.
- Make informed decisions and stay calm under pressure.
- Utilize your IT skills, including proficiency in Word, Outlook, and Case Management Systems.
Qualifications:
- Minimum of 3 GCSEs or equivalent; a degree is preferable.
- At least 12 months of experience in handling credit hire cases.
- Strong listening and verbal communication skills.
- Excellent telephone negotiation skills.
Technical Knowledge to Develop:
- Pre Proceedings Credit Hire
- File life cycle management
- Common law and litigation principles
- Understanding of costs and protective offers
- Case preparation for litigation
Personal Development:
- Develop a range of skills under expert supervision.
- Opportunities for career progression into specialized units such as litigated fast track, fraud, or multi-track work.
- Potential for leadership roles, including deputy and team leader positions.
Join us and become a key player in our mission to investigate and resolve credit hire claims. If you're passionate about making a difference and eager to grow your career, we want to hear from you!
Apply now and embark on an exciting journey with us!