Job Title- Weighbridge Operator
Location- Isle of Wight-You will be required to work across our 2 sites - Lynnbottom Household Waste Recycling Centre and Forest park
Salary- £25,000 - £26,000
Shift- You will be working 4 days per week which will include either 3 or 4 days during the week AND every other Saturday7am - 5pm - 9.5 hours per day
Initial 3-month role with the potential to go perm for the right candidate.
In this role you will provide efficient and effective weighbridge operation. This involves ensuring that all vehicles carrying waste or recyclables are weighed as they both enter & exit the facility and accurately recording this information. This is an administration role, and we are looking for someone who is experienced in using Microsoft Excel.
Role Responsibilities:
Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required. Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site. To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner - dealing courteously with complaints and enquiries. Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times. Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate. To undertake routine computer and weighbridge alterations or adjustments where possible to do so in accordance with Thalia procedures. Act as a personal role model to colleagues in driving adherence to core procedures, policies and systems. Ensure all site visitors have received full Health & Safety induction and are wearing the correct PPE
The Person:
Customer service background (desirable). Basic numeracy, literacy, and IT skills. Understanding risk assessments / safe systems of work and working in accordance with them. Handling and processing auditable information. Experience of maintaining compliance of paperwork. Experience of dealing with customer complaints and escalating appropriately. Able to work effectively alone or as part of a team. Handling card sales payments for materials we accept
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