An exciting opportunity has arisen with a growing insurance brokerage based in Sheffield. Due to an internal promotion, they are looking to bring in an Account Handler/Administrator to be part of their dedicated Schemes team
The role will suit someone from a personal lines or insurance call centre type background that is keen to step in to commercial insurance and be given the opportunity to develop themselves further.
Main duties will include:
- Providing administration support to our front-line team
- Producing renewal invitations by calculating the premium and attaching any necessary endorsements, make appropriate amendments to statement of facts in accordance with the individual risk
- Ensuring documentation and systems are accurate
- Produce renewal notification email and attach appropriate documents
- Chase outstanding renewal instructions
- Deal with incoming enquiries/emails/post including processing payments, issuing receipts and other documents
- Raise invoices in line with Company accounting procedures and manage account payment
- Chase outstanding payments
- Complete the administration of client's insurance requirements on a daily basis
- Working in a compliant and timely manner on all cases
- Displaying a real team approach and a willingness to collaborate with your teammates and grow with the team
Your experience:
- Preferably a minimum of 1 years Personal Lines Insurance experience
- You'll have a solid background in Word, Excel and other Microsoft Office applications
- Wider broking platforms (Acturis in an ideal world) depending on your experience
- You'll be able to communicate clearly and effectively with clients at all levels
- Comfortable in dealing with customer enquiries via phone, letter and email
- Flexibility, understanding and assisting colleagues when the workload of others is greater than your own, or when your specific knowledge is required
- Given the nature of this role we do require candidates to carry out duties within the strictest of confidence
This is a great opportunity for someone that has a minimum of 12 months experience that is looking to develop further and be part of a growing business with exciting plans for the future . A basic salary up to c£26k and full support towards CII qualifications is on offer, including bonus incentives for achieving Cert and Diploma levels.
If you would like to discuss further, please contact Daniel Bell at Bell & Co Professional Recruitment.