Remote Administrator - Temporary Role - Night Shifts
Working from Home
Salary: £13ph
Type: Temporary Ongoing
Monday to Friday, 11pm till 8am
Fully Remote
Start Date - 1st July (Estimate)
My client based in Wokingham is looking for Customer Service Administrators to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook.
The role is homebased and is paying £13.00 + holiday pay and will entail responding to emails from customers who will have received notification regarding a product. The start date is the 1st July (estimate). Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will continue for around 1 to 3 months and you should be available for that period.
Daily Duties
Managing the relationship and briefing requirements
Answering Emails and Callsin a timely and efficient manner
Working with colleagues to run successful campaigns
To manipulate data and present data results to the clients in the required format
To liaise with customers as part of the project co-ordination processes
Ability to use own initiative and apply common sense to all work situations
Requirements
Visibility of having worked as a Administrator or Customer Service Advisor previously
Calm and patient manner
Competent in all aspects of MS Office packages specifically Outlook
Developed communication skills, including written, spoken.
A conscientious work ethic and strong understanding of meeting and achieving deadlines