HR Information & Systems Officer
Hours: Full Time & Permanent
Salary: £33,965 to £39,346 per annum. A market supplement may be available for exceptional candidates subject to knowledge, skills and experience.
Location: Greater North Manchester - Hybrid
Burman are seeking a meticulous and proactive HR Information & Systems Officer to join a public sector client. The successful candidate will manage and enhance HR systems, provide robust management information services, and ensure the delivery of high-quality HR services in line with the HR Strategy and Customer Service Excellence (CSE) standards.
Main Function of the Position
HR Systems Administration:
- Serve as the HRIS expert within the HR team, managing and coordinating the delivery and continuous improvement of HR systems and management information services.
- Develop and maintain HR systems (ITRENT) and associated tools to meet the objectives of HR and the University.
- Contribute to building the reputation of the HR department within the University, ensuring quality service delivery to its customers.
- Maintain effective working relationships with external suppliers and internal colleagues, including Payroll and IS&T.
- Manage the administration of the HR and payroll system (iTrent) and the e-recruitment system (Stonefish).
- Maintain user access, security profiles, table structure, organisational structure, user-defined screens/fields, workflows, batch processing, and data cleansing.
HR Systems Documentation and Review:
- Document and review existing HR systems and related business processes.
- Draft user guides and training materials.
System Updates/Upgrades:
- Oversee updates/upgrades to iTrent and Stonefish, ensuring new releases are tested and documented.
- Resolve incidents or issues with the relevant system service desk.
Business Cases and System Implementation:
- Work with the Chief People Officer to contribute to business cases and implement new or improved systems.
- Automate processes, create/test new workflows, and utilise mail merge.
External Systems Providers:
- Monitor service levels from external systems providers and oversee the change control and resolution process.
HR Metrics and Reporting:
- Produce HR metrics and staff-related information reports for various purposes, including statutory reporting and internal decision-making.
HR Information and Reporting:
- Provide HR information and create reports using Business Objects for HRBPs, Finance team, senior and middle managers.
Establishment Review:
- Coordinate the monthly establishment review with senior colleagues in Finance.
Benchmarking and Management Information:
- Benchmark people management practices and complete associated returns, ensuring timely submission.
Data Protection Compliance:
- Ensure HR records and information comply with relevant data protection legislation.
- Act as the internal HR contact for Data Protection, Freedom of Information requests