About The Role
As a Security Officer, you will play a key role in the team's delivery of security and have a firm focus on delivering high levels of customer service.
We are looking for professional, diligent & customer focused individuals to join our team and help create a memorable experience for every visitor and exhibitor.
You will be working Monday to Sunday, as a casual worker.
Applicants must be able to attend an interview on Monday 24th June and, if successful, attend an induction on Saturday 13th July. There are no alternative dates.
Main Duties:
- Acting as a first line support to employees and visitors to the site, providing a professional and friendly service
- Investigate and report all allegations of loss, theft, criminal damage and other incidents
- Fire, security and building systems monitoring
- Managing crowd safety and queue management
- Help ensure the safety of all residents, guests and staff at sites throughout your shift
- Monitoring and maintaining the pedestrian flow at key areas inside and outside the arena
- Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans
- Deterring anti-social behaviour, theft and criminal activity
To be successful in the role, you will need:
- SIA Door Supervisor Licence is essential.
- Experience of working within the security industry/environment is an advantage.
- Exceptional customer service skills.
- An enthusiastic, can-do attitude.
- Significant experience in a public facing, customer service role with the ability to deal with challenging situations
- The ability to work on own initiative and as part of a team
- Excellent time-keeping to ensure you arrive ready for pre-event briefings, training and shift handovers.
What will you get in return:
- A pension scheme- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.