- Source parts for customer with local/international suppliers.
- Picking up parts, put away received parts, collect transfer parts.
- Knowledge and/or experience with industrial and automotive parts.
Position:
Parts Pro / Customer Service
Below is a detailed list which includes, but is not limited to, the Parts Pro / Customer Service basic job requirements and essential duties, responsibilities, and expectations.
- From time to time, your supervisor may require you to perform other tasks not indicated on this list.
Job Requirements:
- Minimum 2 years of Parts Experience
- Good computer skills including the ability to learn several software applications
- Must be able to communicate fluently in the English language.
- Strong attention to detail and accuracy
- Mechanical and Technical aptitude and/or experience
- Knowledge and/or experience with industrial and automotive parts
- Direct experience with ground support equipment would also be considered an advantage
- Previous experience with order processing/ Quotations/ Customer Service for clients
- Experience interacting with clients
- Strong command over Excel
- ERP Experience
- Buying of Parts
- Expediting of Parts
Essential Duties, Responsibility, and Expectations:
- Maintain clean, professional appearance at all times.
- Reliable and maintains excellent attendance and punctuality.
- Able to work effectively in a team environment as well as independently
- Able to self-motivate in a fast pace, multi-tasking environment
- Perform cycle counts as requested.
- Follow Standard Operating Procedures (SOP's)
- Correctly create Sales Orders and generate Invoices for all parts dispensed and sold.
- Source parts for customer with local/international suppliers
- Keep track of time to respond and other KPI`s and actively work on improving them
- Complete all duties assigned by OPS Supervisor and/or manager
- Picking up parts, put away received parts, collect transfer parts, create RMA, making images and etc.