We are looking for an experienced Data Administrator to join our team. You will join us on a part time, 1-year Fixed Term Maternity Cover (16-18 per week to be worked over 2 or 3 days). In return, you will receive a competitive salary of £11.44 per hour with excellent bonus scheme.
About us:
Established in 1981, Peter Cooper is a family business with a stellar reputation for providing exceptional customer service. We take pride in offering a diverse range of quality vehicles and automotive services.
About the role:
As a Data Administrator, you will be an integral part of our thriving After Sales Team at our Contact Centre in Hedge End. It is a fantastic work environment where everyone strives for excellence.
You will experience an abundance of support through regular reviews, allowing you to flourish and contribute to the company's continued growth.
Responsibilities as our Data Administrator will include:
- Maintaining a cleansed database and oversee data requests for marketing purposes.
- Completing monthly reports.
- Supporting our Aftersales Contact Advisors by answering incoming service booking telephone calls and calling our existing customers.
- Maintaining and updating customer personal and transaction records so they are useful to other retailer staff by accurately keeping them up to date
- Maximise workshop bookings
Technical Skills and knowledge we're looking for in our Data Administrator:
- Good Microsoft Excel skills
- Attention to detail and accuracy is essential
- Effective communication skills
- Experience within customer service would be advantageous
Our Values:
Professional - Demonstrate expert knowledge and skills
Excellence - Be outstanding in all that we do
Trustworthy - Be open, honest, decent and fair
Everyone - Working together for the benefit of our business
Respectful - Treat others in the way that you expect to be treated
Don't miss out on this fantastic opportunity to join the expanding team at Peter Cooper – please click ‘apply' now to become our Data Administrator - we'd like to hear from you!