Your new company
An established and forward-thinking local organisation with a reputation for excellent service is experiencing significant growth and looking for a customer-focused individual with excellent relationship building skills from a credit control or customer account management background to join their team.
Your new role
Reporting to the Credit Control / Collections Manager, you will be responsible for managing a portfolio of business customers, with key duties including working with the wider finance team to ensure correct amounts are charged, proactively contacting customers to ensure payments, managing outstanding payments including providing solutions, maintaining excellent customer care and escalating customer accounts where appropriate.
What you'll need to succeed
My client is keen to hear from candidates with a proven track record in building and maintaining client relationships and is open-minded whether this is from a credit control or customer account management background. Excellent communication skills both via email and particularly via phone will be essential. Strong administration, analytical and organisational skills will be key.
What you'll get in return
£24000 - £30000 (dependent on experience) + significant bonus scheme (OTE £40000)
25 days holiday + bank holidays
Career development opportunities
Modern and inclusive work environment
Active social calendar
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk