Your new company
A business to business professional services business.
Your new role
Drive customer engagement and support sales efforts by leveraging ESG expertise, fostering internal communication, and actively participating in ESG-related events to enhance the company's position in the market.
Customer Engagement:
Collaborate closely with customer service teams to build and maintain robust relationships with customers and stakeholders interested in ESG products.
Provide technical expertise to support sales opportunities, both for new and existing customers.
Understand customer needs and effectively communicate how the company's ESG products can address those needs.
ESG Expertise:
Possess in-depth knowledge of ESG criteria
Guide conversations with customers, offering insights into how ESG products can help them achieve their goals and overcome challenges.
Stay current with industry trends and developments in ESG standards to maintain a high level of expertise.
Internal Communication:
Collaborate with internal teams to ensure smooth execution of ESG product implementation and onboarding.
Conduct training sessions for internal teams, including customer services and marketing, on the latest ESG trends, reporting standards, and industry best practices.Facilitate effective communication channels to enhance coordination amongst different departments.
Networking:
Actively engage in ESG-related events, conferences, and forums to stay informed about industry developments.
Represent the organisation to expand the company's network within the ESG space.
Identify and pursue partnership opportunities to strengthen the company's position in the market.
What you'll need to succeed
The ideal candidate will have:Proven experience in customer relationship management in a B2B environment, preferably in the ESG or sustainability sector.
Strong understanding of ESG criteria and its application in various industries.
Excellent communication and presentation skills, with the ability to convey complex ESG concepts to diverse audiences.
Good understanding of ESG principles, reporting frameworks (e.g., GRI, SASB), and industry trends.
A passion for sustainability and a commitment to driving positive environmental and social impact.
Project management skills, ensuring timely and successful delivery of objectives.
The ability to build and maintain relationships with customers, fostering a collaborative and trust-based partnership.
Qualifications and Skills
Bachelor's degree in a relevant field;, an advanced degree or certification in ESG-related disciplines is a plus.
Aptitude for data analysis and experience of tools for data management, including MS Excel.
Valid driving licence.
What you'll get in return
Flexible working options are available.
25-day holiday
Company sickness scheme
Company pension scheme
Paid compassionate leave
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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