About the Role
As our Care Home Manager, you will oversee the daily operations of our home. Being a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all relevant legislation and regulations. You will ensure the home provides high-quality care and support to our residents, meets financial targets, and maintains full occupancy.
Reports to: Operations Manager
Key Duties and Responsibilities
- Provide leadership and direction to the staff team, promoting a culture of kindness, compassion, and empathy.
- Recruit, train, motivate, and retain a team of skilled care professionals dedicated to delivering person-centred care.
- Ensure the home meets all regulatory requirements, including those set by the CQC, maintaining excellent standards of care and support.
- Manage the home's budget, ensuring financial targets are met and costs are effectively managed.
- Develop and implement a marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
- Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
- Oversee all records to ensure administrative tasks are completed timely and efficiently.
- Continuously monitor and evaluate the home's performance, identifying areas for improvement and implementing necessary changes.
- Manage and mitigate risks effectively, ensuring the home is a safe and secure environment for residents and staff.
Skills and Attributes
- Proven experience as an exceptional nursing home manager.
- Previous commissioning experience.
- Registered with the CQC or have been registered previously.
- Excellent communication skills, with the ability to build positive relationships with residents, families, staff, and stakeholders.
- Strong leadership skills, with the ability to inspire, motivate, and manage a team of care professionals.
- Good understanding of financial management and budgeting.
- Familiarity with all relevant legislation and regulations, including CQC standards.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills and the ability to make decisions independently.
- Strong IT, organisational, and administrative skills, with a keen attention to detail.
- Passionate about delivering exceptional care and support to our residents.
Education and Qualifications
- NMC registered nurse with relevant post-registration experience is desirable but not essential.
What Will You Gain?
You will work with and be supported by an enthusiastic and caring team that puts people at the heart of the business. We believe that the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, with procedures and processes in place to support you at every step.
Benefits
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme: We'll reimburse the enrolment fee for this scheme, offering discounts on holidays, days out, and over 15,000 national brands.
- Full DBS disclosure paid by us.
- Annual NMC PIN renewal paid.
- Excellent performance-related bonus.
- Additional bonuses based on excess profit.
- 25 days annual leave plus bank holidays entitlement.