Business Travel Consultant - Entertainment Division
London/Hybrid - Up to £37k basic + Bonus
Our client a leading independent Travel Management company with Worldwide offices are looking for a Corporate / Business Travel Consultant to work in their Entertainment department based 3 days in their London office with 2 WFH days. This is a great opportunity for an experienced business travel consultant to work within a vibrant business travel team with a great basic & bonus.
Business Travel Consultant Duties
- Create and accurately complete complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (VIP, Concierge, Film/TV Production, News and Publicity) travellers.
- Act as a trusted advisor by offering informed and insightful recommendations to provide the best traveller experience - entertainment sector requires a high level of creativity and booking in obscure production locations.
- Handle special requests common to entertainment/news industry (hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc.)
- Proactively offer best options based on client travel policy and requirements for each interaction.
- Respond to requests (phone, email, chat) promptly, completely, and professionally.
- Accurately follow and apply client travel policy based on travel type and client expectations.
Business Travel Consultant Skills & Experience required;
- Extensive Business Travel Experience
- Working knowledge of a major GDS ( Sabre, Galileo, Amadeus)
- Worldwide destination knowledge
- First class Customer Service