JD
- 2 or more years' experience as technical support role supporting large scale enterprise environment
- Working knowledge of deploying and supporting windows machines within a large scale enterprise environment
- Experience in managing Windows and Mac OS
- Installing and configuring new software and hardware.
- Monitoring system performance and making recommendations for improvements.
- Responding to user inquiries and resolving technical issues.
- Familiarity with desktop support software and tools.
- Collaborating with other members of the IT team to develop and implement new technologies.
- Excellent communication skills to interact with users and other IT professionals.