A bit about the job:
We have exciting opportunities for Claims Handlers to join us in our offices based in Pitheavlis, Perth. Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in an attractive environment. You will take incoming calls from brokers and handle existing and incoming insurance claims day to day. Don't worry if it's something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.
Skills and experience we're looking for:
- Positive attitude and strong desire to meet customers' needs
- Excellent communication skills, both written & verbal and a good team player
- Strong negotiation and influencing skills and a critical thinker
- Strong problem-solving skills
- Good level of IT skills to navigate systems
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary between xx and xx (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 6% (A & B grade) 8% (C grade) 10% (D grade) 12% (E grade) 25% (F grade) of annual salary Actual amount depends on your performance and Aviva's.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days/29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options such as cycle to work