A large public sector organisation is making some big changes to their services to deliver modern user centric end to end solutions and provide a single source of truth for all HR, Finance and Commercial.
They are looking to hire a permanent Head of Product who will oversee the Finance, Source to Pay, HR and User Experience Product teams, and drive the delivery of these solutions.
You would be responsible for developing, implementing and subsequently managing the delivery of the service capability. You will have oversight and management of the people, processes and 3rd party suppliers required for all aspects of service from a day-to-day perspective, initially covering HR, Finance and Commercial Products, with the view to support other services in the future as they on board.
The role will be offered hybrid (3 days per week on site), has a significant employers pension contribution, 28 annual leave + bank holidays and other attractive benefits.
Key Responsibilities
Create and maintain the Product Roadmap – HR, Finance and Commercial Solutions
- Remaining up to date on best practises and industry standards for technology to support shared services delivery by creating and maintaining relationships with external software owners and similar organisations.
- Understanding the priorities through extensive collaboration and negotiation
- Analyse customer feedback to understand the pain points and frustrations to drive out improved solutions that gain the right outcomes.
- Using data to understand trends, compliance, usage etc to create opportunities for improvements that matter most.
Implementation of the Product Roadmap
- Developing and embedding robust project management processes to support the product lifecycle; from improvement identification to implementation and ultimately to decommissioning if appropriate, developing appropriate controls and governance throughout.
- Working closely with senior leads to ensure the impacts of product development upon services are known and understood to enable plans for mitigation and support to be put in place to minimise disruption at transition and increase adoption.
Leading the Product Teams
- Creating an environment where trust and open communication is encouraged, giving everyone a voice to be creative and work as a single cohesive team
- Demonstrating a flexible and adaptable approach to managing change and ambiguity, ensuring this culture is driven throughout their teams.
Supplier Management
- Set and agree clear ways of working and expectations with all suppliers from the outset
- Be commercially minded throughout the engagement and have a deep understanding of the contractual obligations of all parties to ensure behaviours and accountabilities are fully understood.
- Build strong relationships with suppliers to support the multi-partnership approach to identifying and delivering innovative solutions
The Ideal Candidate
- Experience managing Product Teams and influencing business strategy within an enterprise-wide or Shared Services operations
- Detailed knowledge of Oracle ERP Cloud technology supporting back-office services
- Experience in shaping product strategy, product delivery capabilities and product lifecycle processes
- Experience in leading the development and implementation of HR, Finance and Commercial technical solutions
If you have the ideal skills, experience and attitude for this position, APPLY NOW and we'll be in touch.