Tour Operator Administrator and Concierge Assistant. Established independent luxury Tour Operator is seeking a organised Administrator, with great attention to details to join them working on post-booking, administration and concierge requirements. As a luxury Tour Operator, it's the extra details that matter and define the travel experience, and this Administrator role is fundamental to this. Great working hours, no evenings and weekends, plus this travel company are happy to consider full and part-time applications, so long as you have good written skills, experience in administration, great Microsoft Office knowledge and ideally previous experience within the Travel Industry. Starting salary is circa £23k pa £24k pa dependent on experience and you will work with a friendly team, in an office environment in Wilmslow.
JOB DESCRIPTION:
- Primarily providing administration support to the sales team and concierge assistance directly with clients, but also working within all aspects of a vibrant and busy luxury travel company.
- Dealing with incoming call enquiries and redirecting where required
- Providing clients with concierge assistance (pre and post travel)
- Providing client documentation (pre and post travel)
- Answering any client questions and queries
- Maintenance of company back-office systems (data-entry)
EXPERIENCE REQUIRED:
- Excellent attention to detail and first-class organisation skills are the prerequisite for this role.
- Previous experience working in an administrative role for at least 12 months.
- Great communication skills, both written and verbal
- Excellent attention to detail
- Ability to work on own initiative, but be responsive within a team
- Excellent organisation skills
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Proactive and flexible in their approach to work and willing to go the extra mile when required
- Minimum GCSE (or equivalent) English and Maths
THE PACKAGE:
Starting salary up to £23750 dependent on experience, along with additional benefits and perks of working in the travel industry. Mon-Fri 0900-1730, and part-time can be considered too?
INTERESTED?
Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell and Claire Muge on If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!