Training Administrator
Training Administrator required to join a leading company based in Belfast.
This is a full-time, permanent position.
Working hours: Monday – Friday: 9am-5pm 37.5 hours for the week (evenings and weekends will be required on an ad hoc basis, employees will receive time off in lieu)
Salary: £23,288
Closing date: Tuesday 8th November 2024
Job Purpose:
Provide effective administrative and secretarial support to the Training Team and the Training Instructors as required.
Essential Criteria:
- 5 GCSE's (Maths and English are essential)
- 1 years' experience working in an administrative environment
- Proficient in the use of Microsoft packages – including, PowerPoint, Excel, and Outlook
- Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels
- Ability to manage and prioritise a busy workload
- Ability to work in a fast paced, working environment – working as part of a team as well as on your own initiative
Main Duties and Responsibilities:
- Schedule training courses, timetable and facilitate course bookings
- Assist the Training Coordinator with preparing and administering training programmes
- Liaise with internal and external tutors in respect of programme content and availability
- Produce training materials
- Assist with hospitality events
- Assist with the setup of training courses
- Administer accredited programmes including enrolment, logging module completion and certification
- Maintain accurate training records to assist in the effective running of the department. This will involve maintenance of both physical and electronic records
- Disseminate marketing and sales literature as directed
- Deal with all customers enquiries via telephone, e-mail or face-to-face, in a courteous and professional manner
- Manage client contract training courses
- Schedule and facilitate contract training courses
- Maintain accurate records and reports for contract clients
- Assist with marketing events on an ad hoc basis as directed by the Training Team
- General administration duties to include filing, scanning, and photocopying
- Assist with ad hoc events as directed by the Training Team
- Manage ad hoc projects as directed by the Training Team
- Carry out occasional other duties as prescribed by the line managers