Ocean Freight Forwarder
London, Heathrow
Key Responsibilities
- Managing the whole Sea Export process from start to finish
- Bookings and managing subcontractors throughout the shipment process
- Managing all customs processes where required
- Assisting with Sea Imports wherever the company requires
- Completing all billing activities in line with company KPI's
- Creating and developing a positive working relationship with your allocated customers
- Contributing financially by maximizing gross profit on all shipments, and mitigating against any detention/demurrage/storage
- Negotiating contracts, transportation and handlings costs
? Checking and preparing documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries' regulations and fiscal regimes
? Liaising with and manage third parties in accordance with customer requirements
? Arranging insurance and assist the client in the event of a claim
? Communicating with the customer, maintain visibility and control through all phases of the journey, including the production of management reports, statistical and unit cost analyst
? Helping and support local business development opportunities
What we need from you:
- A customer-orientated ability to work under pressure and solve problems independently
- Previous experience in the freight forwarding industry - specifically Seafreight is essential
- Team player with positive working attitude
- Ability to address multiple tasks, set work priorities, and organize work effectively
- Professional written and verbal communication skills in English, an additional language would be beneficial but not essential.
- A high level of energy with a "can-do" positive attitude and entrepreneurial spirit
- Eligibility to work in the UK is essential
What we can offer you:
- Competitive remuneration package including an employee incentive plan
- Variety of recognition schemes, including long service, employee appreciation, social activities, staff competitions
- Flexible/Hybrid working schedule
- Training and development
- Access to personal and professional development
- Friendly, fun and relaxed culture