Niche travel company, established for over 20 years, are renowned for provide flights & now many more products to the Travel Industry, through their brands and their fantastic booking technology. They are continuing their growth and they are seeking an experience Travel Consultant with experience of working in a Tour Operator to join Partnerships Team. Based in their Ellesmere Port offices, salary £25,710 plus bonus and comprehensive benefits package (detail below in 'The Package'). Great working hours Mon-Fri, office hours, 1 in 4 Saturdays!
JOB DESCRIPTION:
- As a Travel Consultant you will create mainly Cruise Package bookings by selling and servicing package bookings via phone and email, helping to drive sales, hit targets and deliver products.
- You'll have access to a varied product range, plus in-house contracted properties and third-party suppliers, to book itineraries including ground or cruise itineraries, handle commission and VAT queries, take balance queries and amend bookings.
- Delivering exceptional customer care via phone and email through relationship management and a desire to exceed client's need
- Develop strong agent, operator and supplier relationships to understand their needs and goals
- Use various online systems to check availability, issue quotes, make bookings and any subsequent management of quotes and bookings.
- Make sound commercial decisions on margins & pricing on a booking by booking basis
- Develop a good understanding of the market and competition
- Package together a number of inspirational itineraries each month for websites and social media pages
EXPERIENCE REQUIRED:
We are seeking a candidate with previous experience of working within a Tour Operator, with a current focus on cruise sales, we'd love to hear from a candidate with a keen interest in cruising and how this sector operates within the wider travel market.
THE PACKAGE:
Starting Salary is £25,710 plus bonus and 1.5 times salary for Saturdays (1 in 4). There is a comprehensive benefits package, this is a company that value their staff, their well-being and their career progression. There is 25 days holiday plus bank holidays (opportunity to by more or sell back), company bonus, long service rewards, enhanced maternity pay, Contributory Pension Scheme up to 5%, Mindfulness Meditation Classes, Counselling Service, Onsite gym, Sports Teams, bar, social events.
INTERESTED?
Please follow the instructions to apply attaching your CV. For any questions please contact Gemma on