This role will report to the Head of FM UK & EMEA and will support the FM Leadership team and Senior Facilities Managers to have a united and aligned approach to the delivery of FM services.
They will be responsible for aligning day-to-day operational facilities management (FM) across a multi-site estate. Being process driven, organised and effective in collaboration within a large FM team.
Championing solutions and supporting the team in the delivery of efficient and effective contract management, Health and Safety (H&S) and Environmental compliance of our buildings. Working to be the conduit between teams to ensure gaps are identified and bridged where possible
This role will support the Head of FM in standardisation where possible of processes and procedures, identifying opportunities for improvement and driving operational efficiencies across the portfolio supporting onsite managers to develop a one team approach. Building collaborative working with a broad range of internal stakeholders with particular focus on the FM Department. They will support in driving a customer focussed culture across the FM team.
Team
The Facilities team provide strategic support on projects, risk management, contract management, budget management and ensures the firm acts in accordance with local regulations and ISO standards.
The Facilities team have presence in all Kennedys offices.
Key responsibilities
- The development of alignment across all offices in reference to day-to-day operational aspects of the Facilities Management provision
- Support in the collective management of contracts including budget planning, forecasting and tracking
- Collating and reporting on contractual commitments and KPI's in line with agreed SLA's across all sites and supporting Senior Facilities Managers in delivering this
- Compile and present reports on service performance of each service line to senior stakeholders and in line with expectations and objectives
- Being process and solution focused to drive and encourage improvements aligned to best practice.
Required experience
- BIFM 4 or above or equivalent - substantial FM Operational experience may be considered without the qualification
- NEBOSH General Certificate desirable
- Extensive facilities management experience
- Previous process and policy management
- Efficient and diligent document management
- Demonstrable experience in managing contractors in an operational capacity
- Comprehensive statutory and regulatory knowledge and understanding in FM, H&S and Environmental, benchmarking and best practice
- Excellent administration skills with strong skills in Excel
- Excellent communication skills
- Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team as and when needed
- Team player
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
*where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.