We have partnered with an innovative engineering company in Oxfordshire to recruit an Application Support Analyst to join an established and growing team. This is a permanent role paying up to £60,000 with fantastic benefits and half day finishes on Fridays.
You will be sat in the wider ERP and Business Applications team, providing a blend of BAU support and contributing to global projects to enhance the organisation's enterprise systems. Key responsibilities include:
- Triage and troubleshoot all ERP system queries (1st to 3rd line support)
- Provide continuous improvement on all Enterprise Applications, managing change requests and drive best practice
- Deliver ad-hoc user training, designing effective documentation
- System testing upgrades and changes
- Deploy new upgrades, taking end to end ownership for the delivery of assigned work packages
About You
- Proven experience in ERP systems and processes in a manufacturing or operational environment
- Demonstrable knowledge and experience in businesses and system processes
- Excellent stakeholder management skills
- Strong technical troubleshooting skills in ERP/MRP systems
- Good understanding of change management
On Offer
- Salary up to £50,000
- Hybrid working (3 days in the office)
- 1pm finish on Fridays
- Private medical insurance
- 25 days annual leave (plus bank holidays)
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