Job Responsibilities/Skills
We are looking for an experienced and passionate Senior Knowledge Engineer/Technologist to deliver innovative knowledge solutions for clients, fee earners and the wider business using our Legal Tech product suite. This person will ideally have a broad range of Legal Tech products like; HighQ Collaborate, Contract Express, Kira, Luminance and Bryter.
- You will be able to establish and cultivate relationships with stakeholders at all levels to raise awareness of the Legal Tech products and the value they create alongside identifying new use cases.
- You will be responsible for managing the delivery of Legal Tech projects from initial requirements gathering through delivery and beyond.
- Mentoring the Knowledge Engineers.
- Assisting with team reporting and financial management.
- Assisting with vendor management, technology trials, and proof of concepts.
- First point of escalation for support queries and support mailbox responding to queries from the business and clients.
- Training lead on Legal Tech products.
Additional Skills Required
- 4+years experience using HighQ Collaborate.
- Experience of Contract Express, Betty Blocks, Bryter and Kira or Luminance preferred.
- Power Platform/Power Automate experience preferred
This role offers hybrid working - 2 days WFH.