Main duties and responsibilities
- To assist the Senior Security Architect and the Identity and Access Management Team in ensuring that Security and Identity automation services are working, documented and reliable.
- Administration of user accounts for network access, including creation of accounts, modification of user permissions, and removal of accounts of staff leaving the Agency.
- Ensuring the provision of support and service to all customers during scheduled hours.
- Undertake Appropriate system and service Monitoring and Auditing to ensure service state and availability.
- To maintain awareness of technical developments in Security and Identity Management with a view to providing advice to the Senior Security Architect on suitable technical strategies for UKHSA.
- To conduct such work as directed by line management consistently with departmental standards and to agreed time scales.
- To comply with Departmental requirements for staff management activities, including the reporting of all absences and completion of Performance Development processes.
Essential Experience
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Demonstratable PowerShell scripting / Automation knowledge and experience
- Experience in a technical support role, supporting Microsoft based Identity Management Services
- Experience/knowledge of Active Directory Group Policy Management
- Experience/knowledge of Azure Services (IaaS, PaaS, Serverless)
- Ability to assist various teams with process automation. Gathering requirements, designing and documenting solutions through to implementationClear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of excellent customer service skills and a commitment to improving services and performance for end users.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence
- Skills for nurturing key relationships and maintaining personal networks
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales. 'Can do' attitude.
Desirable Criteria:
- Azure DevOps Pipeline experience via Git repositories
- Terraforming and Container experience
- Any development experience/certificates or other scripting languages like python
- Formal technical qualification, e.g. MCSAE or equivalent
- Knowledge of project management
- Previous experience in similar role in public sector
- A good understanding of the health and social care environment and roles and responsibilities within it
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.