Office Administrator and Sales Admin Assistant
Permanent
£25k - £28,000 Per Annum Based on Experience
Monday - Friday- 8:30am - 5:00pm
One Saturday morning every 4 weeks 8am - 12pm
Based In Whitminster Area - GL2 7PD
Job Summary
This role involves managing incoming calls, greeting visitors and performing administrative tasks for the Company. You will also play a key role in supporting the sales team by managing administrative tasks, ensuring smooth operations and contributing to the overall effectiveness of the sales department. You will assist with sales related activities, taking orders, pricing enquiries and maintaining records on the Company system, providing excellent customer service and keeping up to date with product knowledge.
Responsibilities
Reception duties
- Greeting and welcoming visitors with a friendly and professional demeanour
- Handle incoming and outgoing mail as well as courier deliveries.
Purchasing & Stock Control
- Creating and managing budgets for office supplies, PPE and cleaning materials. Recording expenses to track spending trends. Monitor spending and identify cost saving opportunities.
- Identifying optimal stock levels and keeping them maintained, organised and in good supply.
- Maintain and keep accurate records of PPE issued out to staff and regulating the supply to agreed quantities.
Administration duties
- Provide support to staff members, including assisting with administrative tasks and assisting with daily office operations.
- Responsible for processing invoices for aggregate supplies, meeting end of month deadlines and ensuring the accounts department receive accurate and timely records.
- Sort and file any paperwork including PODs for aggregate supply.
- Provide support for company events, including setting up any meeting rooms and assisting with any arranging of catering or materials.
- Assist with company marketing activities such as events, product launches, promotions or campaigns.
- Assist in monitoring company mailboxes entirely responsible for monitoring the 'info' mailbox and shared responsibly for monitoring the 'sales' mailbox.
Sales Support
- Assist the Retail Department with customers on the weighbridge, over the phone quotes, preparing sales documents and scheduling bagged and loose deliveries.
- Collaborate with the Transport department with quotes for bulk deliveries.
- Maintaining and inputting correct data on to the Weighsoft system
- Respond to customer inquiries and provide information about products, services and pricing.
- Process sales orders, ensuring accuracy of product details, quantities and pricing.
- Maintain and update customer databases on the Weighsoft system, ensuring accurate and current information.
- Follow up with customers after sales interactions to gather feedback, understand any lost tenders and ensure customer satisfaction.
- Collaborate with the sales team to address any customer concerns or issues.
If this role is for you please do apply, you would ideally need your own transport or live local for this position.
Acorn by Synergie acts as an employment agency for permanent recruitment.