Lloyd Recruitment Services are working with an established company based in the outskirts of Haywards Heath who are looking to recruit a Customer Service Supervisor.
What's in it for you?
- Salary up to £28,000
- Monday to Friday, 9am-5:30pm
- On site parking
- Plus excellent company benefits
Main responsibilities for the Customer Service Supervisor:
- Address customer service and after-sales issues effectively
- Manage personal and sales inboxes for queries, requests, and orders
- Liaise with Sales Reps on current and aftersales issues
- Complete all necessary paperwork
- Take ownership of customer issues and ensure satisfactory resolutions
- Collaborate with other departments to deliver top-notch customer service
- Working closely with other departments to resolve issues and provide excellent standards of customer service
Skills and experience needed to be a successful Customer Service Supervisor:
- Previous customer service experience
- Excellent attention to detail
- Professional telephone manner, remaining calm and professional
- Confident in handling and resolving customer issues
- Customer focused
- Competency with computer systems
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Application Note:
Due to high application volumes, we'll only contact shortlisted candidates. If you don't hear from us within 5 days, consider your application unsuccessful. By applying, you consent to our Privacy and GDPR Policy. Lloyd Recruitment Services is an equal opportunities employer and acts as a recruitment agency for this vacancy.