Transport Administrator
£24,000 - £27,000
Stevenage
Monday to Friday - EARLY SHIFT
Following a period of incredible growth my client, a FTSE100 supplier of consumables to the retail industry, now has an excellent opportunity for a Transport Administrator to join their team at the Stevenage site.
Our client offers a generous salary, market leading benefits and excellent career progression opportunities.
Duties include:
- Collaborating with the First Line Manager (FLM) to coordinate the movement of goods, ensuring timely pickups and deliveries.
- Using TMS to track transportation routes and communicate effectively with drivers and delivery personnel.
- Providing adequate support to the compliance team to ensure the safe and legal transportation of goods.
- Providing exceptional customer service by promptly addressing inquiries, resolving transportation-related issues, and maintaining positive relationships with drivers, colleagues, and clients.
- Responding to unforeseen transportation challenges and implementing effective solutions to minimize disruptions and maintain high service levels.
- To assist the Transport Department with all elements of customer service such as measuring and reporting customer service levels against agreed targets.
- To communicate and escalate any delivery issues.
- To communicate with drivers.
- Assist with the allocation of work for all drivers and ensure all paperwork is correct.
- Assist with any investigation to resolve all queries relating to deliveries.
- Assist with agency drivers
- Assist with TMS systems.
- Carry out any other reasonable tasks that are required by your line manager.
Skills & Experience required:
- The successful candidate will be experienced in a similar role with knowledge of Transport Management Systems.
- Excellent interpersonal skills.
- Experience working with customer specific KPI's.
- Excellent IT skills, good verbal and written presentation skills, confidence in dealing with operations and customers
Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15242