£23K/yr
City of Edinburgh, Scotland
Permanent, Variable

Programme Administrator Apprentice

Posted by QA.

Are you looking to kick start your career? Interested working for a leading, growing business aiming to address the climate emergency and deliver benefits of clean energy? An exciting opportunity has arisen to join the organisation as Programme Administrator!

They don't just offer jobs, they offer careers and will support your L&D.

What you'll do:

  • Check the information provided in grant & loan applications and claims against set criteria, including following up on further information with applicants, installers, and other internal teams as necessary.
  • Contact customers as required via email/letter/telephone to resolve any issues.
  • Maintain good administrative systems to ensure that all filing and key documents are kept in accordance with Energy Saving Trust quality procedures.
  • Maintenance and updating of the relevant databases and spreadsheets.
  • Processing postal applications and other customer information sent to our Edinburgh office.

What you'll bring:

  • Good IT skills (Microsoft Office suite, Internet, use of databases).
  • Demonstrated ability of working in a team support role.
  • Excellent organisational skills. Ability to prioritise tasks within a demanding environment.
  • A proven track record in delivering excellent customer service.
  • Strong interpersonal skills and written skills.
  • Excellent attention to detail, alongside excellent numeric skills.

Additional information:

  • Salary - £23,400 per annum
  • Working hours - 37.5 hours per week

Here are some of the benefits we offer:

  • We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
  • Enhanced parental leave.
  • Private BUPA insurance.
  • 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
  • Staff wellbeing allowance of up to £25 per month / £300 per year.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

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