German Customer Service Advisor
Up to £28,000 per annum
Elevation Recruitment is excited to be working with a prominent manufacturing business based in Sheffield, currently seeking a proficient German Customer Service Advisor to join their team. This role presents a fantastic opportunity for an individual fluent in German to work for a successful, global business.
Key Responsibilities of the German Customer Service Advisor:
- Delivering exceptional customer service to German-speaking clientele, addressing enquiries via various channels, including phone and email
- Processing orders accurately and efficiently, ensuring timely delivery to customers
- Liaising closely with logistics partners to coordinate the timely shipment of goods and resolve any transport issues
- Managing export documentation, including invoices, packing lists, and certificates of origin, to facilitate smooth customs clearance
- Resolving any issues or complaints promptly and professionally to maintain strong customer relationships
Requirements of the German Customer Service Advisor:
- Fluent in German, both written and verbal, with excellent communication skills
- Previous experience in customer service
- Export experience would be advantageous
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively
- Ability to work collaboratively within a team and independently with minimal supervision
If you possess a proactive attitude and you are fluent in German, then we encourage you to apply for this exciting opportunity.