Job Title: IT Support Technician
Location: Hull, East Yorkshire
Salary: £24,000 - £27,000 plus 25 Days Paid Holiday, Vendor Certifications, Private Pension Scheme, Career Progression
About the Role:
An exciting opportunity has arisen for a talented IT Support Technician to join a rapidly expanding Managed Service Provider (MSP) based in Hull. This dynamic company has recently secured several high-profile client contracts, making it an ideal time to be part of their growing team. If you're looking to progress your career within the IT support industry, this is the perfect role for you!
Responsibilities:
- Provide IT support to clients, troubleshooting hardware, software, and networking issues
- Deliver exceptional customer service, addressing technical queries both remotely and on-site
- Assist with infrastructure upgrades and new system implementations
- Collaborate with internal teams to ensure high client satisfaction and resolve IT issues efficiently
- Maintain and update documentation for all IT support and infrastructure changes
Key Skills:
- Previous experience in an IT Support role, preferably within a Managed Service Provider (MSP)
- Strong understanding of Microsoft Windows, networking protocols, and hardware troubleshooting
- Familiarity with Office 365, network configuration, and general IT maintenance
- Ability to manage multiple tasks and work in a fast-paced environment
- Excellent communication skills and a customer-centric mindset
How to Apply:
If you are passionate about IT support and want to grow your career within a forward-thinking MSP, we'd love to hear from you! Apply today and take the next step in your IT career.
Keywords: IT Support Technician, Managed Service Provider, IT Jobs in Hull, IT Helpdesk, Network Support, IT Infrastructure, Office 365 Support, Hardware Troubleshooting, IT Technician, Career in IT Support, Technical Support Engineer