Customer Service Representative - Edinburgh - Full-Time
Are you committed to providing first-class customer service? Are you passionate about solving problems?
A leading UK Consultancy Company in the Financial Services sector are looking for an excellent Customer Service Representative to join their team. We are hiring for both Front Office (Customer-Facing) and Back Office roles (Administrative).
You will be working directly with customers as well as working behind the scenes to provide them with the best quality of care.
About You
- Be able to converse in a confident, friendly, and professional manner
- Be able to communicate complex matters in a simple and supportive way
- Great listening and communication skills
- Be able to understand and resolve issues effectively and empathetically
- Have good PC skills & knowledge of Microsoft Office
Working for Us
- Personal and career development opportunities
- Learn the business from the ground up
- Hybrid working available in future
- Work life balance - no evening or weekend shifts!
We embrace diversity and encourage anyone with a Customer Service, Hospitality, Sales, and Retail experience to apply! All training will be provided.