LCP is an award-winning consultancy providing advice on pensions, investments, insurance, energy, health analytics and employee benefits. We are a team of over 1200 across our offices in London, Winchester and Edinburgh.
We are looking for a Front of House Team Leader to join our Administration team in our Winchester office and supervise a team that are responsible for providing reception and meeting room management services. It's a very varied role where you will;
- Meet and greet office visitors
- Manage meeting room bookings, from setting up the room configuration, arranging and serving refreshments and ensuring all audio-visual equipment is working
- Ensuring the facilities (kitchens, breakout areas etc) are in good order and stocked with the necessary supplies
- Assisting the Department Manager with the setting of aims & objectives for Front of House (FOH) team members in the performance review process
- Providing cover for Reception / Switchboard as necessary
- Organising and attending regular FOH team meetings
Ideally, we're looking for someone who has previous customer-facing hotel and catering / corporate catering experience along with;
- Experience of using a switchboard
- Good IT skills including Microsoft Outlook & Teams with basic Excel
- Room booking software experience is desired but not essential - we use Condeco but any room booking software experience would be great
- The ability to manage a changing workload and supervise a small team.
Here at LCP, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Please check out our website for our full list of benefits, but our core benefits include, 26 days annual leave, private medical insurance, discretionary bonus, competitive pension and much more!