Location: Berkshire
Salary: £30k - £35k (Negotiable Depending on Experience)
The Company:
- Digital, Litho and Large Format Print Company who offer a comprehensive creative service for a wide and varied client base
- Providing a range of digital print, large format digital and point of sale for events, exhibitions and retail marketing as well as full branding solutions across a wide range of products
- Due to their focus on quality and service, the company have built an enviable reputation in the print industry
Requirements:
- Customer Service/Account manager to become an integral and pro-active member of the team
- You will be required to understand customer needs and support their current account base
- Be responsible for issuing accurate instructions to the production team and recording transactions on their Management Information System
- Communicate with clients, but also with production and estimating departments to ensure core campaign objectives are met
- Balance workloads, prioritise tasks and react to ad-hoc changes
- This role requires someone who works in an organised manner, takes ownership of clients/projects, and proactively manages work in progress
- Clear communication is imperative in your management of accounts
- Good working knowledge and practical understanding of lithographic printing, digital printing, large format printing, finishing as well as general print production
- Be able to generate innovative and effective solutions and added value to both meet and exceed client needs and expectations