Our client are a world renowned corporate business who have approx 400 overseas students studying in higher eduction in the UK - a high percentage of these are based in Manchester
We are looking to hire a detail-oriented and proactive Business Assistant to join our dynamic team. The ideal candidate will be responsible for managing administrative tasks such as answering emails, processing student reimbursements, coordinating travel requests, and liaising with external partners. This role requires a quick learner, with outstanding Excel- who can effectively manage multiple responsibilities and work well within a team environment.
Key Responsibilities:
Email Management:
- Respond to and manage a high volume of incoming emails in a timely and professional manner.
- Filter, prioritize, and escalate emails as necessary to the relevant departments.
Student Reimbursements:
- Process student reimbursement requests according to internal policies and procedures.
- Verify the accuracy of submitted documents and ensure compliance with financial guidelines.
Travel Coordination:
- Receive and review student travel requests, ensure all information is accurate, and confirm eligibility based on the internal policy.
- Make travel bookings, including flights, accommodations, and transportation, through preferred travel suppliers.
- Maintain accurate records of all travel requests and bookings, ensuring they are logged appropriately.
Request Verification and Logging:
- Check student eligibility for submitted requests related to travel, excursions, and other activities.
- Maintain organized records of all requests, ensuring all data is accurately logged and accessible.
Coordination with External Partners:
- Act as a point of contact for external partners, such as the Student Affairs Office (SAO), managing requests and ensuring smooth communication and collaboration.
- Work closely with external stakeholders to handle any administrative or logistical needs that may arise.
Payroll Coordination:
- Ensure students' salary distribution requests are processed accurately.
- Coordinate with the payroll team to ensure that salary payments are made to the correct bank accounts as requested by the students.
Team Collaboration:
- Collaborate effectively with colleagues and other departments to ensure seamless operations.
- Participate in team meetings, share insights, and contribute to continuous improvement initiatives.
Key Skills and Qualifications:
- Bachelor's degree in Business Administration, Management, HR, or a related field.
- Must have outstanding Excel - a test will be given.
- Prior experience in administrative roles, preferably in an educational or corporate setting.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks efficiently in a fast-paced environment.
- Familiarity with travel booking systems and financial processes is an advantage.
- Proficient in Microsoft Office Suite (Word, Outlook) and other relevant software.
- Ability to work independently and as part of a team.
- A proactive approach to problem-solving with strong decision-making skills.
- Quick learner who can adapt to new processes and systems with minimal supervision.