Operating across the UK, this specialist within the automotive sector is searching for an experienced Administrator to join its warranty team and support a broad customer base.
What's in it for you?
- Work hours: Monday to Friday, 9am to 5pm
- Salary guide: £25,000 to £30,000 depending on experience
- 22 days' holiday, increasing with length of service
- Regular incentives
- Access to a healthcare scheme
- Cycle to work scheme
Administrator Responsibilities:
- Oversee warranty claims from customers, from initial call through to completion
- Process warranty claims, ensuring claims are in line with company and manufacturing guidelines
- Handle invoices relating to warranties, working closely with accounts and customers
- Respond to queries relating to warranties, ensuring an exceptional service is delivered
- Ensure all administration work is handled in line with guidelines and is completed to a high degree of accuracy
Administrator Skills and Experience:
- Previous administration experience is essential
- Knowledge of the automotive sector is essential, ideally gained within a warranty or service position
- Computer literate with MS Office experience, and knowledge of Autoline or Kerridge would be an advantage
- Customer-focused, able to resolve problems and deliver excellent service
- Strong communicator, confident liaising over the phone and professional in your approach
- Excellent organisation skills and able to prioritise